State of the Healthcare Financial Experience 2026

Is this a turning point for affordability?

Over 500 payers and providers say healthcare is getting harder — yet both predict a more cost-effective future.

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Healthcare is getting harder.

0%Payers

0%Providers

Payers and providers say delivering healthcare has become harder over the past 2-3 years.

THE PRESSURE

THE TURN

Payers

75%

Say price transparency tools are extremely important

21%

Say they are very effective at providing them

Providers

75%

Say upfront cost estimates are extremely important

44%

Say they are very effective at providing them

93% of payers and 88% of providers believe healthcare will become more cost-effective over the next 5-10 years.

98%Payers

88%Providers